About Eldonx

Welcome to Eldonx

A specialist consulting firm built on 25 years of hands-on experience across ERP, digital commerce, and enterprise technology in Southeast Asia.

Who Are We

Eldonx is founded and led by Jack Ritkajorn — a Thai-Canadian technology leader with 25 years of experience across Oracle NetSuite ERP, product management, system integration, and digital transformation. We work with businesses across Thailand, Malaysia, Singapore, Indonesia, and the Philippines to implement the right technology and make it stick.

Our Mission

To help businesses across Southeast Asia implement the right technology, integrate their systems seamlessly, and build sustainable operations for long-term growth. Precision over generalism. Results over promises.

What We Do

  • Oracle NetSuite ERP
  • System integration
  • Project & program management
  • AI workflow automation
  • Product & digital strategy
  • Sustainability & carbon advisory

How we deliver

01.

Assess

We review your current systems, processes, and gaps before recommending anything.

02.

Design

 We define the solution architecture, scope, and delivery plan — documented in a BRD signed off by you.

03.

Configure

We build and configure the system to match your approved requirements.

04.

Test

 Structured UAT with your key users — nothing goes live until you sign it off.

05.

Go live

Cutover planning, data migration, and a managed launch with hypercare support.

06.

Stabilise

 30 days post-go-live support included. Ongoing retainer available after that.

Why Eldonx

Senior-led. Specialist. Straight-talking. Here’s what that means in practice.

 Every engagement is led personally by Jack Ritkajorn. You get 25 years of experience on every call, every workshop, and every go-live.

We focus on Oracle NetSuite, system integration, AI, and sustainability. Deep expertise in fewer areas beats shallow knowledge across many.

Proven delivery across Thailand, Singapore, Malaysia, Indonesia, Philippines, and Canada. Regional complexity is not new territory for us.

We’ve pushed back on rushed go-lives, killed unprofitable launches, and reversed decisions when the data didn’t support them. A trusted advisor, not a yes-man.

Oracle NetSuite SuiteAward — Platform Innovation 2015. Certified in ISO 9001, ISO/IEC 20000, and ISO/IEC 29110 software delivery governance.

Jack is an active Ph.D. candidate at Mahidol University researching sustainability and carbon credits — credible ESG advisory backed by academic rigour.

By the numbers

The track record behind the firm.

1 +
Years of experience
100 +
Enterprise clients
1
Countries delivered
1 M
R&D funding secured

Ready to start your project?

Tell us what you’re working on. We’ll come back to you with a clear scope and a straight answer.

Get a Quote